Who is responsible for the personal data we collect?
Eland IT LTD org. No. 101608090, ul. Ferdynanda Ossendowskiego 7, 93-228 Łódź, is the data controller responsible for the personal data you provide to us through purchases and other contact with us and is responsible for processing them.
Where is your personal data stored?
We strive to process your personal data as much as possible within the European Economic Area (EEA) and all our own IT systems but can also be transferred and processed in a country outside the EEA (so-called “third country”). Such transfer is only made to recipient countries with an adequate level of protection and in accordance with applicable legislation. If the transfer is made to a partner for a service in the United States, this will only be done to companies covered by the so-called Privacy Shield, which is an agreement on the protection of personal data between the EU and the US.
What kind of personal information do we collect?
We collect personal information that you send to us when you place orders on our website, sign up for our newsletter. For example, the personal information you send to us may include contact information and payment information. We may also collect certain personal information from external partners such as address information from public registers and credit rating information from credit rating agencies, banks or credit reporting agencies.
How do we use your personal information?
We may use your personal information for the following purposes:
When processing orders and returns in our web shop.
In case of contacts regarding any problems with the product.
In correspondence on questions and other information.
When sending out offers in the form of newsletters, then always with instructions on how to unsubscribe from further mailings.
When analysing purchase patterns to provide relevant offers and information.
In case of questionnaires to improve our services and offers.
We will store your information as long as it is necessary to fulfil the above purposes or if we are required by law to do so. Your personal data will then be deleted.
What are your rights?
You have the right to request information about the personal data we hold about you at any time. If your information is incorrect, incomplete or irrelevant, you can request to have it corrected or deleted. We cannot delete your information when there is a statutory requirement for storage, such as accounting rules, or when there are other legitimate reasons why the data must be saved, such as unpaid invoices. You can revoke your consent to us using the information for marketing at any time by unsubscribing from our newsletter. You can also contact us by sending letters, emails or calling. See contact information below.
Who can we share your personal information with?
We never disclose, sell or exchange your personal data for marketing purposes to third parties.
How do we protect your personal information?
In order that your personal data sent to our website is not read by third parties, all such information is encrypted and sent via a secure connection.
A cookie is a small text file that a website saves on the visitor’s computer. Cookies are used on many websites to give a visitor access to various features. The information in a cookie can also be used to track a user’s browsing on websites that use the same cookie.
Do I have to allow cookies?
If you want to shop in the store but do not want any cookies to be saved on your computer when you close your browser then you can visit the page in private mode. This mode is called various things depending on your browser: “Incognito window” (Chrome), “Private window” (Firefox) or “InPrivate window” (Microsoft Edge). All cookies set during the visit in private mode are then deleted from your computer when you close your browser.
The information about logging in to “my pages” is stored in a so-called session cookie and is therefore deleted when you close your browser. Our other cookies do not store information to identify you.
We use Google Analytics and Ads, which also set cookies, to get a picture of how our visitors use the website and for our marketing. These cookies also do not contain identifying information about who the visitor is.